indojoker Platform Privacy Notice

This page describes what we collect when you use indojoker and how we keep that data protected. We at indojoker take privacy seriously. When you register an account, deposit funds, place markets on football tournaments like Liga 1 or Piala AFF, or access our live-dealer tables, we collect information necessary to verify your identity, process payments, and comply with anti-money-laundering regulations.

Our commitment is to handle your data transparently. We do not sell personal information to third parties. We use your data only for account management, fraud prevention, regulatory compliance, and service improvement. This notice explains our practices in detail.

Data We Collect on indojoker

We collect information you provide directly: your legal name, date of birth, email address, phone number, and residential address. During account verification, we request a copy of your government-issued identification document. We also collect payment details when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet).

We collect behavioural data automatically: your IP address, device type, browser information, and pages you visit on indojoker. We use cookies and similar tracking technologies to remember your preferences and detect suspicious activity. We log all transactions—deposits, withdrawals, and market placements—to maintain audit trails and comply with financial regulations.

How We Use Your Data

We use your personal information to verify your identity, process deposits and withdrawals, settle markets, and communicate account updates. We analyse your activity to detect fraud, money laundering, and account abuse. We may contact you via email or SMS to confirm transactions, notify you of promotions, or request additional verification documents.

Our indojoker team uses aggregated, anonymised data to understand user behaviour, improve our platform, and develop new features. We do not use your data for marketing purposes without your explicit consent. If you opt in to promotional communications, you may unsubscribe at any time.

Note: We retain your data for as long as your account is active, plus a retention period required by law. After account closure, we delete personal data within standard timeframes unless legal obligations require longer retention.

Third-Party Data Processors

We share your data with payment processors, identity verification providers, and our hosting infrastructure partners. These third parties process data only on our instruction and are bound by confidentiality agreements. Our servers may sit outside your jurisdiction; data transfers comply with applicable privacy laws.

We may disclose your information to regulatory authorities, law enforcement, or government agencies if required by law or to prevent fraud. We do not sell your data to advertisers or data brokers.

Cookies and Tracking

We use cookies to store your session information, remember your login status, and track your activity on indojoker. Essential cookies are necessary for the platform to function. Analytics cookies help us understand how users interact with our sportsbook, live-dealer tables, and slot games. You may disable non-essential cookies in your browser settings, though this may affect your experience.

Your Rights on indojoker

You have the right to access, correct, or delete your personal data. You may request a copy of all information we hold about you. If you believe your data is inaccurate, contact our support team to request corrections. You may request deletion of your account and associated data, subject to legal retention requirements.

We will respond to data access requests within 30 days. If you have concerns about how we handle your information, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

Data Security on indojoker

We encrypt all data in transit using SSL/TLS protocols. Your account credentials are hashed and stored securely. We implement access controls, firewalls, and intrusion detection systems to protect against unauthorised access. Our indojoker infrastructure undergoes regular security audits.

No security system is completely risk-free. While we take reasonable precautions, we cannot guarantee absolute protection against all threats. If you suspect a security breach, contact us immediately.

Contact indojoker

If you have questions about this privacy notice or how we handle your data, contact our support team. We are available to clarify our practices and address your concerns. Our service is available only where local law permits.